Artificial intelligence, or AI, has glorified business management with its many benefits. With better access to data and in-depth analysis of them, businesses can now make more informed decisions that speak to the target audience. Unlike human effort, AI can take up volumes of simple to complex tasks and finish them in less time, thereby boosting efficiency and productivity. But what has solidified AI’s presence in the business sector is its ability to enhance customer experience. Due to this very result, more and more sectors have shook hands with AI to provide customer-centric solutions and maintain customer loyalty.