Artificial intelligence and machine learning (AI & ML) has been actively reshaping the way regular duties are performed across verticals. The BFSI market is at an evolving point too, courtesy of the adoption of AI chatbots and virtual assistants steadfastly transforming finance and insurance-related activities. For insurers, the time is ripe to adopt AI-powered insurance chatbots and achieve meaningful human interactions. We walk you through some numbers and how the utilization of the new automated insurance agent can be a game-changing solution for your business.