“The managed cloud services market is anticipated to grow at a CAGR of 9.6% between 2022 and 2032, from an estimated USD 86.1 Bn in revenues in 2021. In addition, it is expected that by the end of 2032, the market can clock the mark of USD 237 Bn.”
The adoption of cloud computing across industries has grown manifold, with several tech giants already replacing their traditional way of operations to adopt a more cloud-centric one. Case in point, the events that ensued post-pandemic have had about 87% of global IT decision-makers push for a cloud-first approach.
The transition to the cloud is seen as a necessary move in these times of uncertainty. However, unless your business is equipped with the required skillsets to deal with the technology, consider hiring a prolific managed cloud service provider (MSP). Before taking you through the services offered by these MSPs, let’s understand the basics of managed services first.
What is Managed Cloud Service?
To make the process of cloud-related activities and the path to digital transformation all plain sailing, managed cloud services come into action. Performed by managed cloud service providers (MSPs), managed cloud services include duties like management of partial or complete cloud platforms — ranging from stages like architecture to implementation and management of volumes of datasets.
Benefits of Working with Managed Service Provider
Having a prolific partner in managing the transition can help alleviate the cloud computing challenges. There are innumerable benefits of having a managed service provider onboard.
Averting Disaster with DRaaS
With the pace at which enterprises are moving to the cloud, there is an unprecedented surge in the number of cyber threats and data breaches. By bringing onboard the capabilities of a managed service provider, you ensure your data is readily available post unforeseen disasters.
The MSPs play an instrumental role in this phase, giving enterprises unparalleled post-disaster recovery assurance with their disaster recovery service (DRaaS) solutions. Because they can expedite the backup process with minimal downtime, their offerings are surefire solutions in these circumstances.
Securing Datasets Round-the-clock
The sudden influx seen in enterprises moving their datasets to the cloud has also opened doors for cybercriminals. While cyber threats are inevitable, managed cloud service providers come with foolproof solutions to counter them and negate the risk of future security breaches.
Understanding the susceptibility around data in the cloud environment, managed service providers perform an out-and-out analysis throughout the lifecycle of cloud-deployed applications and systems, ensuring that data and connections are secure and meet industry standards.
Since the MSPs adhere to the agreed-upon service level agreements (SLAs), they offer around-the-clock assistance in data monitoring, and cloud migration — further expanding security layers across your cloud ecosystem.
Scalability is paramount in today’s rapidly changing business environment. As we see cloud computing foraying into various verticals, businesses of all sizes need to scale up or scale down their resources per demand. MSPs power digital transformation efforts with their assistance and services that are critical in navigating the business to grow without hiccups.
MSPs have resources in abundance to address business pain points, while at the same time ensuring they maintain productivity, improve system availability, and nudge negative downtime.
Managed service providers come with cost-cutting features, making your overall IT expenses more predictable and less expensive. The reason being — the elimination of costs tied to the physical systems that were required in storing datasets. And since they offer subscription-based services that come with preset fees, it gives enterprises the option to choose the most feasible option per their budget.
In addition, the SLAs designed per your needs allow you to pay one flat rate for all your IT requirements. Courtesy of this all-inclusive partnership structure between the involved parties, there is a cap on hidden costs that can prove to be hefty.
What to Look for in a Managed Cloud Service Provider (MCSP)
Knowing that MSP holds the key to unlocking the cloud opportunities for your organization, choosing the right managed cloud service provider is a taxing task. We’ve jotted down the considerations important when opting for the right provider.
Challenges of Working with MSPs
MSPs come with the onus of keeping your datasets secure and ensuring that systems within your company are working reliably at all times. While the array of services they bring to the table, MSPs are not all alike. Following are a few challenges that many organizations encounter when outsourcing IT operations to the wrong cloud service provider:
The Overdependacy Factor
Outsourcing operations to managed services providers is perhaps the best way to unclutter most of the IT-related complexities. However, entrusting a third-party organization with the authority to keep operations running seamlessly may also invite a concern. The concern is the over-reliance on the MSP to provide flawless services and minimize downtime.
Since managed service providers make use of proprietary tools to control infrastructure, there will be limited access to system information. This further restricts you from the updated infrastructure-related events and leads to roadblocks when switching to a different service provider.
The MSPs need access to systems and infrastructure, which is critical when having them onboard to manage the cloud initiatives. While this allows the service provider to streamline most of the cloud activities, giving access to a dubious MSP can open doors to vulnerabilities. Prior to signing an MSP for the job, perform due diligence with the regard to the vendor’s security standards.
Parting Words: How Secure is an MSP?
MSPs curtail most of the tedious tasks, from cutting overall maintenance costs to securing sensitive datasets. Regardless of their expertise in providing out-and-out cloud services, it is a collaborative effort between the enterprise and the MSP that can amplify the cloud transition efforts. While the benefits clearly outweigh the concerns, to reap the best rewards from a managed cloud service, you need the support of the right managed cloud service provider.